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Avaya Definity Callmaster IV (3179-40)
Avaya Definity Callmaster IV (3179-40)
Avaya Definity Callmaster IV (3179-40)



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Definity Callmaster IV

Definity call center station for use with headset. Integrates beautifully into 2-wire or 4-wire environments. The Recorder Interface Module (RIM) so often an extra cost option is built right in. The Callmaster IV complies with FCC Class B, so that when used with a Definity Extender, agents can work from the comfort of theit own homes.

The Avaya Callmaster IV is Headset Compatible. It requires a Plantronics P10 Amplifier to connect to it, then any H Series Plantronics Headset.

The Avaya Definity Callmaster IV Phone is only compatible with the Avaya Definity Telephone system, and is not suitable for home use.

  • Built-in Recorder Interface Module (RIM) enables conversations to be recorded
  • Supports telecommuting agents with FCC Part B approval for home use; works with Definity Extender
  • Dual headset jacks accommodate left and right handed agents as well as aid in training
  • Designation Card can now be sent through a laser printer for more precise labeling. 2 or 4-wire RIM solution included in every terminal
  • Pick up and release calls with a touch of a button
  • Optional zip-tone operation (for rapid sequence calling)
  • Programmable LCD can show time, date, Direct Number Identification Service (DNIS), Automatic Number Identification (ANI), VuStats and more
  • Supertwist technology makes the LCD far more visible than conventional LCDs
  • 2-line, 40-character supertwist LCD with multi-line scrolling.
  • Display scrolling to access even more information
  • Timer function show elapsed time on call in progress or any other operation
  • 6 call appearance buttons
  • 15 programmable feature buttons
  • Log-in and release buttons
  • Conference, hold, drop and transfer buttons
  • Mute button
  • Personalized ring
  • Separate up/down volume buttons
  • Adjunct Jack used for connecting compatible adjunct equipment such as an S101A or S201A Speakerphone, a 502A Adapter, or a 500A Headset Adapter.


  • Definity Enterprise Communications Server (ECS), System 75 (R1V3 or higher) or System 85 (R2V3 or higher) digital port connection
  • 2 wire TN2181 circuit card (63841)
  • 4 wire TN754C circuit card (63114)
  • Carbon compatible headsets
  • Call Center software
  • Modular-to-PJ327 adapter for headsets/handsets
  • Handset kit is optional and ordered separately
Telecomwarehouse, does not represent Avaya Communication, Lucent Technologies, Nortel Networks or their affiliates in any way. Merlin, Merlin Legend, Merlin Magix, Partner, Spirit, and Definity are registered trademarks of Avaya Communication. Norstar and Meridian are registered trademarks of Nortel networks